Privacy Policy
Privacy Policy
Introduction At Crozier Workwear, we’re committed to delivering excellent service—and that includes respecting your privacy. We’ll never sell your personal data, and we’re transparent about how we collect, use, and store your information. This Privacy Policy outlines how and why we process your personal data when you visit our websites (crozierworkwear.com and crozierworkwear.fullcollection.com), contact us, or use our services.
Who We Are Crozier Workwear (referred to as "we", "us", or "our") is the data controller responsible for your personal information.
Email: [email protected]
Phone: +447508242847
How We Collect Your Data We collect your personal data in the following ways:
Directly from you: When you complete a form, email us, or place an order via our website or Private Client Portal.
Automatically: Via cookies and analytics tools when you browse our website (e.g., IP address, browser type).
From third parties: Occasionally, we receive information from partners (like our catalogue provider, PenCarrie Ltd) to help fulfill your orders.
Private Client Portals For our professional clients, we provide a private portal to make re-ordering approved garments hassle-free.
We store account details and approved branding/artwork specifications to ensure consistency across your orders.
You are responsible for the security of your portal login credentials.
How We Use Your Personal Data We use your data only when the law allows us to, including:
To fulfill a contract: Processing your workwear orders and managing payments.
Legitimate interests: Responding to quotes, managing your private portal, and improving our website experience.
Legal obligations: Keeping records for tax and accounting purposes.
Sharing and Securing Your Data We will never sell or rent your personal information. We only share data with trusted providers to run our business:
Payment Processors: Stripe (for card payments).
Financial Institutions: For processing Bank Transfers (BACS).
Website Hosts & Catalogues: Such as PenCarrie Ltd (UK).
Delivery Couriers: To ship your branded workwear to your address.
Keeping Your Data Secure We use appropriate technical measures to protect your data. Access is limited to those who need it to fulfill your order. If you pay via Stripe, we do not see or store your full card details. If you pay via Bank Transfer, we only see the information provided by your bank on our statement.
Data Retention We retain your personal data for as long as necessary to meet legal, tax, and accounting requirements (usually 5 years). For custom workwear clients, we may retain your artwork and logo files longer to ensure we can fulfill repeat orders through your private portal quickly.
Your Rights Under UK law, you have the right to access, correct, or delete your data, or object to its processing. To exercise these rights, please contact us at [email protected].
External Links Our site contains links to our catalogue partner (fullcollection.com). We encourage you to review their privacy practices as well.
Complaints If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.